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VIADIRECT INSTALLS ITS 3D INTERACTIVE WAYFINDING SOFTWARE IN THE ‘NICE LINGOSTIÈRE’ MALL
Carmilla installs ViaDirect in its malls
Carmila, the company responsible for the operations of shopping malls adjacent to Carrefour hypermarkets in Europe, developed a modernizing and digitizing strategy for some years. After ‘Chambourcy’, ‘Grand Var’, ‘Montesson’, ‘Bay 2’, ‘Bab 2’ and ‘Labège 2’, ViaDirect installs its multitouch wayfinding map in the ‘Nice Lingostière’ mall.
SOFTWARE:
Directories are equipped by the ViaDirect Mall intuitive software:
- Real-time wayfinding in 3D environment
- Search stores by name and topic
- Mall services
- Display of offers (the data comes from Web Services)
- Parking and transport
- Sending route via text messages
- Interface available in French and in English
MAINTENANCE:
The benefits retained by Carmila also rely on the expertise of ViaDirect about maintenance: guarantee of incident management to H+2 and the resolution at J+1 of most incidents thanks to real-time monitoring of the state of all equipment.