Interactive kiosks are the ideal solution for improving customer satisfaction and loyalty at your facility, whether it’s a mall, an airport or a theme park.
They improve and maintain a good reputation. It’s the perfect solution to build customer fidelity in an innovative and efficient way. Thanks to their interactive, user-friendly interface, they offer to visitors a unique experience. Also, they give them access to information on stores, paths between outlets, loyalty offers, and much more ! This increases customer engagement, improves their satisfaction and reinforces their attachment to your structure.
Then, thanks to the collection of customer behavior data, via interactive kiosks, customized offers and services to answer the specific needs of each consumer, is achievable. It is also possible to better understand the preferences of each visitor. All these specific features help to improve their satisfaction and increase their loyalty.
An interactive kiosk is a great way to attract and keep your customers.
Installing interactive kiosks in your building helps to enhance the visitor experience, boost engagement and build loyalty. By offering customers easy access to essential information and guiding them efficiently, wayfinding kiosks create a positive experience that keeps visitors coming back and interacting with your facility.
Viadirect has the solution for you ! We have interactive kiosks which are available twenty-four hours a day, seven days a week, with many benefits for companies wishing to increase customer loyalty and satisfaction. These kiosks offer an easy-to-use interface, giving visitors quick access to the information they need.
Do you want to improve customer loyalty ? Contact us now for more information!