Canberra Plaza

A NEW project ViaDirect in Singapore with the Canberra Plaza Mall!

The Canberra Plaza shopping center, located in northern Sembawang, was built by the Housing & Development Board (HBD), the government agency responsible for public housing development in Singapore.

Pictures of @ParcCanberra

Opening in December 2020, it is designed over three floors and combines a floor area of almost 11,000 square metres and is connected to the Canberra MRT station by a footbridge.

A popular place for locals and tourists alike, it offers a wide variety of food, activities and shopping venues to suit all tastes.

The mall has countless retail outlets, a supermarket, but also restaurants such as Mcdonald’s. It also has clinics, a water playground and other recreational areas.

Canberra Plaza was equipped with digital wayfinding kiosks for its opening using ViaDirect. The project could take place thanks to Ascenstar which provided the furniture which could supplement the software of wayfinding and information ViaDirect. In total, 3 vertical wayfinding kiosks were installed.

We had already collaborated with Ascenstar for the Oasis Terraces center in 2019 and it was with great joy that we repeated this project.

The wayfinding software is perfectly adapted to the complex and the activities it offers by proposing an accessible and dynamic interface for all.

The solution is adapted for PRMs who can lower the interactive menu to the height of their choice.

The ViaDirect software features for the shopping centre include…

  • Interactive 3D map of the 3 levels of the shopping centre
  • Search by category
  • Search by name and alphabetical order
  • Adaptability for people with reduced mobility (PRM)
  • Real time promotion and events
  • Real-time display of transport information
  • Direct access to routes to the nearest amenities such as toilets, ATMs, family rooms, lifts…



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