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VIADIRECT IN THE REUNION ISLAND: MONSIEUR BRICOLAGE IS EQUIPPED WITH OUR INTERACTIVE WAYFINDING SOLUTION
1 April 2016
Saint-Suzanne, REUNION ISLAND
The software expertise, material and technical from ViaDirect is exported overseas! After appealing Leroy Merlin, Auchan, and Leclerc with its connected solution, ViaDirect answers again the needs of digital equipment by equipping the DIY Monsieur Bricolage with one interactive kiosk (in the Reunion Island).
SOFTWARE:
- 3D map oriented in the user point of view
- Orientation in real-time to the 1500 references stores
- Search shelves by topic
- Sending route via text message
- Services
- Promotions and news in Web Services
- Send request catalog to home
- Suggestion Box: a collection of users’ opinions
- Interface available in French and in English
Information entered when a user makes a request catalog or gives his opinion are stored in databases that the shop can, afterward, export and analyze.
FURNITURE:
The ‘Monsieur Bricolage’ store chose the kiosk ‘Gazelle’ designed and engineered by ViaDirect. It has a screen 40” for optimum user comfort and a totem with an “i” bright yellow to capture the attention of visitors.
ViaDirect, from the technical center of Paris, monitors in real-time all of the 770 kiosks installed worldwide. The technical support acquired after 7 years of experience allows us to offer an H+2 support incident (Guaranteed response time).