ViaDirect, JCDecaux France, and JCDecaux North America have joined their forces to equip the Houston William P. Hobby Airport in Texas. This is their first collaboration in North America !
Six vertical interactive wayfinding kiosks have been carefully set up around HOU Terminal two floors.
The first half of the kiosks are dispatched in the airport hall and the other half in the duty-free area after the security check-in.
They both offer localized information and orientation in a way that passengers are fully aware of which area they are able to go to and find their favorite shops, restaurants, and services. Network infrastructure and distant monitoring have also been specifically developed for the needs of Houston Hobby Airport.
For travelers between flights or visitors waiting for passengers’ arrival, the ViaDirect interactive 3D touch maps allow users to find the quickest way towards shops, restaurants, and airport amenities, including waiting and lounge rooms, and even art pieces exhibition dispatched in the Terminal halls.
Thanks to the instant text messaging service on smartphones, users can easily be guided to their destination in the airport.
Designed first to facilitate and accelerate passengers’ information on departure or arrival, the interactive screens display in real-time all national and international flights. Including occasional delays on arrival or departure.
For departures, kiosk’s screens list all flight hours and guide passengers towards air companies check-in and flight gates. Either while reading the interactive kiosk dynamic screen or tapping passenger flight number or scanning the boarding pass.
On arrival, the interactive kiosks offer a directory of all nearby airport hôtels with real time booking facilities. With a tap of the button CALL, interested customers can talk directly over the kiosk to hotel partners thanks to direct VoIP technology (Voice Over Internet Protocol).
The six 3D wayfinding kiosks also show parking directions, public transports, car rentals, and taxis…