SAN JUAN DE DIOS HOSPITAL

ViaDirect equips 39 wayfinding kiosks at San Juan De Dios Hospital in San Jose, Costa Rica !

National and historic hospital San Juan de Dios in Costa Rica’s capital San Jose now benefits from 39 wayfinding and information touch screens to guide its visitors and patients.

Operating since 1845 in the capital San Jose, San Juan de Dios hospital is Costa Rica and Central America’s biggest hospital center.

Built on a group of small hills, the hospital area is made of a 36 buildings network all connected to each other, with some parts reaching up 7 floors.

Today specialized in surgery and, among other fields, in the teaching of several medical disciplines, San Juan de Dios hospital played a pivot role in the history of the country, notably during the slavery wars of the XIXth century, and during a tragic train disaster in 1926.

Nowadays on top of cutting-edge technology, the hospital offers to its visitors 39 interactive wayfinding and information spots spread in key alleys and waiting rooms among the 36 maze-like hospital buildings.

The full installation completed with PBS group partnership includes eight 55’’ Lémurien standing kiosks, signed by ViaDirect and manufactured in Mexico, and 31 wall touch screens.

Every screen works with ViaDirect wayfinding software dedicated to hospitals, including search by line of activity, emergency services, hospital rooms… as well as information like opening hours and real-time news of the hospital.

Capital and biggest urban area of Costa Rica, San Jose accounts for 2 million people.

The ViaDirect software suite dedicated to San Juan de Dios hospital includes…
  • 3D map of the hospital 7 levels spread among 36 buildings
  • Search and itineraries towards…
    • every hospital room
    • the 13 lines of activity
    • all hospital services, including emergencies and medical administrative departments
    • lavatories, the cafeteria, the control services, and the help desk
  • Itinerary sent to the user’s mobile thanks to a QR code on the screen
  • Optimized itinerary for people with reduced mobility
  • Dynamic display of hours, managed real-time by the hospital…
    • hospital live information
    • scrolling news text
    • picture home page
  • User interface available in Spanish

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