LYON AIRPORT

LYON AIRPORT MULTIPLIES ITS WAYFINDING MULTI TOUCH KIOSKS

1 November 2014
Lyon, FRANCE

The Lyon Saint-Exupery Airport continues its digital development in 2014. The installation is composed of 3 phases and achievements today 5 information and wayfinding multitouch kiosks.

In 2012, the airport chose the ViaDirect interactive solution and decided to experiment with a multi-touch kiosk in Terminal 2’s boarding area to measure travelers’ reactions regarding this prototype.

The airport ordered 2 more wayfinding kiosks to equip Terminals 1 and 3’s boarding areas as the experimentation was a success. 

In view of the very positive feedback from travelers from Lyon, the airport decided to complete its digital offer and asked ViaDirect to install 2 multitouch screens in Terminal 1 and 2’s arrivals area with a specific version of the ViaDirect application. Thanks to these devices, ViaDirect can inform and orientate travelers including helping them prepare their exit.

THE KIOSK:

The Airport has entrusted ViaDirect with the complete implementation of the solution: kiosks implementation and design (expect the arrival ones), hardware integration, software, and maintenance.

The 3 kiosks installed in boarding areas are 40’’ “Pad” kiosks designed by our exclusive ViaDirect catalog. In the arrivals areas, 2 40’’ screens complete the airport’s information kiosks (see opposite pictures).

Kiosks make use of the latest tactile screen technologies to propose an ultra-slim design that respects robustness constraints required in public places (ultra-small form factor PC, HD LED display, optical multi-touch frame).

 

THE SOFTWARE:

The 5 kiosks have many features to inform and orientate in boarding areas but also concerning the travelers’ destinations:

  • Real-time 3D wayfinding of users
  • Multitouch map of the Terminal
  • Implementation of 3D models (planes)
  • Interactive map of the world with every destination which is being served by the airport
  • Information about jet lag, local weather of every destination, currency conversion rates, …
  • Customer opinion collection application provided by the airport respecting and connected in Web Services
  • Compatibility with airport facilities standards of data

The ViaDirect software is adapted for the 2 kiosks which guide travelers coming to Lyon:

  • Car rental with callback system (immediate free call)
  • Public transport: tram, regional bus, train station, Lyon center shuttle
  • Taxis and parking
  • Airport services
  • Nearby hotels with callback system
  • Restaurants and stores in the airport public area
  • Customer opinion collection application provided by the airport respecting the airport process quality

OTHER NEWS

O’Parinor

After acquiring a new wayfinding system with the ViaDirect solution, O'Parinor chose to update the software with a new and more advanced
Read More

Mega Plaza Independencia

The Peruvian Mega Plaza Independencia shopping center use now seven specific ViaDirect wayfinding kiosk, featuring the famous Gazelle model
Read More

digital outdoor kiosks characteristics

In order to orientate people and provide them with all the information, the outdoor wayfinding kiosks has its own characteristics
Read More

Italie Deux

Italie Deux, located in the heart of Paris 13, next to the Place d'Italie, has had the ViaDirect wayfinding solution for several years
Read More

Les Terrasses du Port

In 2014, Hammerson equips the mall with 9 ViaDirect digital wayfinding kiosk. Currently, Les Terrasses du Port continues its project with new
Read More

A continuous guidance

ViaDirect guides your visitors from the moment they arrive to the moment they leave! We provide all the solution to give you the better…
Read More

Nice Etoile

Located in France, the shopping center Nice Etoile has updated it ViaDirect wayfinding software with our latest version after six years
Read More

Château de Versailles

During this year, a new request was provided between the Château de Versailles and ViaDirect for the installation of dynamic screens
Read More

Renaissance Mall Aruba

The Renaissance Mall Aruba, located in the Caribbean, now has a ViaDirect wayfinding kiosk to guide its visitors through its luxury shops...
Read More

Why this price for wayfinding solution?

When you are thinking about getting a digital wayfinding station, the main obstacle is the price. Today we would like to explain the reasons
Read More

Parque Arboleda

ViaDirect implements digital wayfinding kiosks as well as its mobile solution, within the Parque Arboleda center in Colombia
Read More

Villaggio Mall

The center located in Doha, Qatar, has been equipped with the ViaDirect wayfinding software since 2016. This year it has optimised its
Read More

L’Avenue 83

7 years ago, L'avenue 83 wanted to orient its visitors in the best possible way with ViaDirect kiosks... Today, we are pleased to renew
Read More

Canberra Plaza

A total of 3 vertical wayfinding kiosks have been installed in the Singaporean center, thanks to the collaboration ViaDirect and Ascenstar
Read More

Alfa shopping center

Akropolis Group, once again trusts ViaDirect for the installation of its wayfinding software in its famous mall in the capital Riga, the Alfa
Read More

Digital Wayfinding for Hospitals and Healthcare Facilities

The digital solution is suitable for all individuals, regardless of their age or familiarity with digital technology
Read More

Doha City Center

Equipped with ViaDirect wayfinding kiosks for 8 years, the major mall in Qatar has optimised its software by implementing its latest version
Read More

Institut Arnault Tzanck

ViaDirect provided the Arnault Tzanck Institute with the latest version of its wayfinding software. This version contains…
Read More

ViaDirect in Thailand

Thailand, is famous for its tropical beaches and for its ultramodern cityscapes. Wayfinding kiosks are a major asset for your business…
Read More

Grand’Place

The Grand'Place centre receives around 30,000 visitors every day of the week, so the centres need easy-to-use orientation for its visitors
Read More