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Top 3 ways to update information on ViaDirect wayfinding software
Digital wayfinding kiosks enhance the customer experience in public environments. However, if they are to remain effective, it is essential to keep them constantly up to date. Discover the three solutions we offer that keep your wayfinding software up to date.
1/ Information updated directly by your team
ViaDirect offers its customers the opportunity to easily perform essential updates to their wayfinding software. This is made possible thanks to its intuitive interface. Its intuitive interface makes it possible for users to easily perform essential updates to their wayfinding software with just a few clicks.
What’s more, ViaDirect provides comprehensive guidance to help customers use the system. Additionally, it assists in keeping their software up to date with ease. Thanks to our personalised approach and the ease with which you can make changes, ViaDirect offers a solution tailored to your evolving needs.
2/ Remote maintenance by the ViaDirect team
ViaDirect provides its customers with access to a responsive and efficient service. Customers can request updates from ViaDirect IT support without interacting directly with the management system. ViaDirect IT support can remotely apply software updates and security patches to digital wayfinding kiosks via our Back Office in a matter of hours.
Our experienced team carries out these changes securely, providing a fast and smooth update of the wayfinding and information software while saving time and resources.
3/ Information integration via a real-time management system
ViaDirect offers an advanced solution that automates information updates using an API (application programming interface). This interface makes it easy to connect the guidance software to external information sources such as databases or websites, which are centralised and synchronised. The system integrates this information into the dynamic content displayed on the wayfinding kiosks.
This solution automates updates, eliminating the need for time-consuming manual modifications. This guarantee that the displayed information is always accurate and consistent.
ViaDirect provides you with cutting-edge technical expertise, rapid updates, and personalized support, allowing you to keep your wayfinding software up to date and offer your visitors the best possible user experience.
