In the modern world, where visitors’ needs are constantly evolving, it is essential to provide innovative wayfinding solutions to facilitate their experience and meet their expectations. Our kiosks represent a significant advantage for our customers, directing visitors to their destination quickly and easily. With our expertise, access to information and services becomes fluid thanks to an intuitive user interface, simplifying the browsing experience. By offering a quick and efficient way to obtain information, our wayfinding devices improve the customer experience. The aim is to find the information they need in just a few clicks! As well as offering a navigation system, the kiosks improve customer satisfaction, boost loyalty and contribute to a positive image of the structure.
35% of visitors expect a wayfinding solution in shopping center
In ViaDirect Customer satisfaction is our priority. We are committed to working with them to understand their specific needs and to offer them solutions tailored to their requirements. Our success is measured by our customers’ success, which is why we strive to offer the best at every stage of our collaboration.
1. An international presence:
Our company stands out for its international dimension and its knowledge of the global market.
With a presence in over 35 countries (France, Mexico, Colombia, Singapore, the United States, Denmark, etc.) and more than 400 locations, we have developed in-depth knowledge of each destination. We therefore offer solutions tailored to each market, taking into account the specific needs and expectations of users.
2. 14 years of expertise:
For the past ten years or so, we’ve been providing guidance solutions for various structures such as shopping centres, airports and many others. We keep abreast of the latest trends, so as to be at the cutting edge of technology. In addition, our aim is to satisfy our customers, and their customers, with innovative solutions.
We’re ready and willing to take on new challenges with you!
3. A motivated team:
Our expert technical team is committed to providing 24-hour customer service. We offer essential monitoring e mantenimiento services to ensure optimum performance and reliability. We pride ourselves on being with you every step of the way to ensure an exceptional customer experience.