It’s the perfect solution to build customer loyalty in an innovative and efficient way. Thanks to their interactive, user
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A new collaboration with Carmila at Cité Europe for 6 interactive kiosks
Carmila, spécialiste dans la dynamisation des centres commerciaux attenants aux hypermarchés Carrefour en Europe, s’inscrit dans une stratégie de modernisation et de digitalisation depuis quelques années.
Après des installations ViaDirect dans plusieurs centres (Chambourcy, Grand Var, Montesson, Bay 2, Bab 2, Labège 2…), ViaDirect is glad to finalize a new project with Carmila for a complete installation of 6 kiosks in the Cité Europe shopping mall located in Coquelles (close to Calais).
ViaDirect is pleased to finalize a new project with Carmila for a complete installation of 6 kiosks in the Cité Europe shopping center located in Coquelles (near Calais) in France.
Cité Europe is based in the Pas-de-Calais department, near the Eurotunnel terminal and the A163 freeway, and is the largest shopping center in the Hauts-de-France region. The shopping center has 130 stores, mixing French and international brands. You can find many clothing, beauty and accessory stores, but also restaurants and fast food outlets. Other leisure activities are also offered in this complex, such as a cinema, the Carrefour hypermarket, a playground containing bowling, billiards, and arcade games.
The kiosk’s software features includes :
- UI based on the identity of Camila and the mall
- Plan tactile 3D multi-étages guidant les visiteurs en temps réel
- Recherche des boutiques par nom et par thème
- Services du centre
- Bons plans (promotions)
- Parkings et transports
- Envoi de l’itinéraire par SMS
- Etc.
Maintenance :
Les prestations retenues par Carmila reposent également sur l’expertise ViaDirect concernant la maintenance : garantie d’une prise en charge d’incidents à H+2 et la résolution à J+1 de la plupart des incidents grâce à la supervision en temps réel de l’état de tous les équipements.
ViaDirect continues through a new collaboration its various projects with Carmila. But why shouldn’t you be one of our future customers? Make an appointment with ViaDirect for more information and let us carry out a wayfinding kiosk project, allowing your company a better customer experience and especially a better orientation.